Privacy Policy
1. Privacy Notice Definition
The Personal Data Notice informs our customers about:
- the type of information we collect
- how it is used
- their rights over their personal data.
- According to their usage of OneVault's products or services.
Notices may be provided to our Customers through the OneVault App when they register to our platform, when they start using our services and are available anytime through our website www.onevault.com
OneVault may provide privacy notices in languages other than English. If there are any discrepancies between other language versions and the English language version, the English language version prevails.
2. Personal Data Controller
As a provider of Financial Services, OneVault is processing your personal data as part of their product offering and is known as the 'controller' of your personal data.
3. Legal context of Personal Data collection
OneVault is legally enabled to collect personal data based on the following factors:
- As part and / or content of the agreements with its customers
- Legal obligations such as anti-money laundering legislation
- Legitimate interests to enable the provision of its services.
- Adherence to governmental obligations for public interest, anti-fraud measures and vulnerable customer support
- Empowerment by your consent to collect your personal data, either by ticking a related box, or any other way
4. Personal Data Collection
We collect your personal data while you use:
- the OneVault App
- the www.onevault.com website
- other OneVault affiliated companies affiliated to OneVault (see description and list in specific section below)
| Actions triggering data collection from OneVault | Required | Optional |
|---|---|---|
| Filling OneVault forms | Required | |
| OneVault App registration | Required | |
| Account opening | Required | |
| Service usage | Required | |
| Corresponding with us | Optional | |
| OneVault customer satisfaction surveys | Optional | |
| Submission of financial information during KYC | Optional | |
| Online chat or calls with customer support team | Optional | |
| Email promotions | Optional | |
| Contact us channel | Optional | |
| Communication via our Social Media OneVault official account | Optional | |
| Entry into OneVault competitions | Optional |
5. Personal Data Interpretation
Personal Data represents:
- Personal identification information
- Supplementary data including (but not limited to) transactional information